Privacy policy

Dear customers, we fully understand the importance of privacy when it comes to purchasing intimate products online. Therefore, we want to assure you that we put your privacy first.

We guarantee that all purchases will be completely confidential. Orders will be carefully packaged in a way that makes them invisible to outsiders. No one will know the contents of the package except you.

Additionally, we partner with global shipping company DHL to ensure your orders arrive safely and as quickly as possible. Your order will be shipped directly from France via DHL, meaning you can track your shipment and check its status at any time.

Your comfort and trust are invaluable to us. We want you to feel confident and secure when shopping with us. If you have any questions or concerns, please don't hesitate to contact our customer support team, who will be ready to assist you.

Thank you for your trust in us, and we look forward to serving you and providing the best possible shopping experience.

When you submit data to us or our agents or use the Site, you consent to our use of your information as described in this Privacy Policy to verify
Your identity. If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to ask us
Correcting any errors in your personal data is done free of charge.
You have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.
Please contact us via email passionea.shop@gmail.com We may need to collect your information if you wish to place an order for a product from our website. We collect other necessary data to secure any potential future requests and to provide you with our services. Examples include name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, and payment details, including any payment card details or bank account details. The information you provide is used to provide you with information about the products and services available to us and that you request, to verify your online financial transactions, and to manage your account. This information is also used to audit data downloads from the website, identify visitors to the website, and to develop and customize the website page designs and/or content for users. We conduct various demographic research and send useful or requested information to the user. We may contact you via email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt out at any time. We may pass your name and address on to a third party in order to deliver your order (for example, to a delivery person or supplier). You may be contacted on your phone number to provide you with any updates regarding the status of your order or to announce our latest sales and promotions. Our agent handles the financial transactions. Online.
You must provide accurate and non-misleading information to the agent or the website, and you must keep it up to date and inform us of changes. We may be able to store details of your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the website, you can view the information and details of your purchases that you have ordered or are about to order. You can also manage your address details, bank details, and any newsletters to which you have subscribed. You must also treat your personal data with strict confidentiality and not make it available to unauthorized third parties.
We cannot access this information and assume any liability for any misuse of passwords unless such misuse is due to our fault.