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How to use
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Ingredients
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Product details
Frequently asked questions
How discreet are orders? How are they packaged?
We attach great importance to discretion and to protecting your privacy. Our products are carefully packaged to protect them from temperature changes during delivery. The parcel is neutral, in DHL colours, with no Passionea logo, so that confidentiality is guaranteed on receipt.
Our products are classified by customs as skincare and cosmetic products, exactly like those sold in pharmacies.
How do I place an order?
All orders are placed on our official website passionea.fr. We ship our products from France to many Arab countries and worldwide with DHL.
How long does delivery take?
Delivery time averages 4 to 5 business days. For major cities, delivery may be reduced to 2 to 3 days to ensure your orders arrive as quickly as possible.
Do you offer cash on delivery?
Unfortunately, we do not offer cash on delivery. All of our teams and inventory are located in France, and we do not have branches or offices outside of France, making online prepayment the only option currently available. You can pay easily and securely using your bank card, Apple Pay, or PayPal.
How can I contact customer service?
You can reach us by email, Instagram message or WhatsApp, using the WhatsApp button on our website. Our team is happy to answer all your questions in Arabic, French and English.

