Privacy policy
When you send data to us or to our service providers, or when you use the Site, you consent to our use of your information as described in this policy, including to verify your identity.
If you have any concerns about your data, you have the right to request access to the personal data we hold about you. Correcting any errors in your personal data is done free of charge.
You have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.
For any request, contact us by email: hello@passionea.fr
We may need to collect your information when you order a product from our site. We also collect the data required to handle any future claims and to provide our services: name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, and payment details, including your card or bank account details. This information is used to give you information about the products and services you request, to verify your online transactions and to manage your account. It is also used to identify visitors to the site and to improve the design and content of our pages. We carry out demographic research and send you useful or requested information. We may contact you by email about other products and services if you wish; if you prefer not to receive any promotional communications, you can opt out at any time. We may pass your name and address to a third party in order to deliver your order (carrier or supplier). You may be contacted by phone to be informed of the status of your order or of our offers. Our online financial transactions are handled by our payment provider.
You must provide us with accurate and non-misleading information, keep it up to date and inform us of any changes. We may store the details of your current order on the site, but we cannot retrieve them directly for security reasons. By logging into your account, you can view your information and the details of your purchases, and manage your contact details, bank details and newsletter subscriptions. It is your responsibility to treat your login details with the strictest confidentiality and not to share them with unauthorised third parties.
We do not have access to your passwords and accept no liability for any misuse of them, unless such misuse results from a fault on our part.